Book Description
All hospices must have a current manual of policies and procedures, not only essential to the management and administration of a hospice organization, but to enable organizations to comply with regulatory and/or accreditation standards. As hospice organizations emerge and grow in this decade, they will need a current, comprehensive, and customizable hospice administration manual.

Book Info
Manual provides the framework for policy development necessary for a new facility to apply for Medicare certification and state licensing. Based on accepted standards of practice and clinical guidelines. Manual is divided into two parts: organizational and operational policies and policies for patient care and services. Three-ring binder with tabs.

About the Author
Jean C. Syer, RN, MSN, Interim Administrator, Home Care Services, Eisenhower Medical Center, Juniper Hills, CA; and Emilie Deady, RN, MSN, MGA, Deputy Director, Office of Medical Services, Peace Corp, Washington, DC

FROM THE CRITICS

Doody Review Services

Reviewer: Becky Stepp, BBA, MEd, BS, M (Seton Medical Center)Description: This is an excellent resource guide to regulatory and accreditation standards for hospice agencies. This manual is a guide for clinical, administrative, and office staff in the performance of key activities.Purpose: Hospice agencies are required to have approved policies in place in order to provide service, as well as certification and state licensing. According to the authors, this manual was written to assist existing or new hospice agencies with information essential to the operation of a successful hospice. Besides being user friendly, this manual encompasses the required policies for accreditation standards of JCAHO, CHAP and NHPCO.Audience: The authors are credible RN authorities on the subject of hospice administration. Hospice administrators and office staff alike could benefit from what this manual offers.Features: The manual is divided into two sections. The first covers organizational and operational policies, including leadership and management, finance, environment of care and safety, and human resource management. The second section is devoted to policies directly related to patient care and services, including ethics and patient rights, patient assessment and care, infection control, and volunteer services. The manual is technically friendly, providing a CD-ROM which includes a policy template useful in policy formatting.Assessment: This is a current, comprehensive, and customized manual to address today's administrative and regulatory challenges in providing hospice services. It is a welcome addition to the body ofknowledge for hospice care.

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