Book Description
"I'd like to buy the Internet. Can you tell me how much it costs?" "Do you have WordPerfect for Gameboy?" "Isn't there a manual for this mouse pad?" They reformat disks...with scissors. They point to File...with their fingers. They try to get online...without a modem. They're the Users--everyday people whose computer-related problems baffle, bewilder, and entertain tech-support staffers around the world. These hilarious true stories prove that technology can turn even college professors and top executives into babbling fools--and, once and for all, settles the question: "Which is better--hardware or software?"
Tales from the Tech Line: Hilarious Strange-but-True Stories from the Computer Industry's Technical Support Hotlines FROM THE PUBLISHER
"Iᄑd like to buy the Internet. Can you tell me how much it costs?" "Do you have WordPerfect for Gameboy?" "Isnᄑt there a manual for this mouse pad?" They reformat disks...with scissors. They point to File...with their fingers. They try to get online...without a modem. Theyᄑre the Users--everyday people whose computer-related problems baffle, bewilder, and entertain tech-support staffers around the world. These hilarious true stories prove that technology can turn even college professors and top executives into babbling fools--and, once and for all, settles the question: "Which is better--hardware or software?"