Book Description
As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others—or deliver necessary negative messages of your own—without sacrificing your dignity or principles. You'll learn to: Keep domestic disagreements from escalating Deliver criticism to coworkers, employers, or employees Handle aggressive, negative comments about race, politics, or religion Provide discipline without increasing hostility Use language that reduces tension and creates rapport in every situation
Book Info
Learn to keep domestic disagreements from escalating, deliver criticism to coworkers, employers, or employees, and provide discipline without increasing hostility. Paper. DLC: Verbal self-defense.
From the Back Cover
As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others—or deliver necessary negative messages of your own—without sacrificing your dignity or principles. You'll learn to: Keep domestic disagreements from escalating Deliver criticism to coworkers, employers, or employees Handle aggressive, negative comments about race, politics, or religion Provide discipline without increasing hostility Use language that reduces tension and creates rapport in every situation
About the Author
Suzette Haden Elgin, Ph.D., is the founder of the Ozark Center for Language Studies, near Huntsville, Arkansas. She is nationally recognized for her seminars and public speaking and is the author of ten books on the Gentle Art of Verbal Self-Defense, including Genderspeak, You Can't Say That to Me!, The Gentle Art of Communicating with Kids and Try to Feel It My Way (all published by Wiley).
How to Disagree without Being Disagreeable: Getting Your Point across with the Gentle Art of Verbal Self-Defense FROM THE PUBLISHER
A unique guide to speaking up assertively and positively when disagreeing with others. Tells readers how to get their point across in sensitive daily situations, large and small. Emphasizes the importance of answering negative speech in a way that promotes understanding rather than hostility. Uses diverse scenarios to illustrate how Elgin's system of communication works in practical situations.
Art & Photography
Book Info
