Book Description
This best-seller is now newly updated to reflect the changing environment in manufacturing organizations - including the changing roles of operators or line workers, the use of cross-functional teams to solve problems and the shift away from quality control departments and toward total quality management systems. The formula that works so well for SPC Simplified has been untouched - it's still a hands-on manual with practice problems in each module. Written in clear language, it simplifies the essentials for monitoring, analyzing, and improving quality. No mathematical background is needed. You'll learn how to set up and use variable control charts and attribute control charts, and how to analyze frequency histograms, machine and process capability. New sections cover such problem-solving tools as checksheets, flow charts, and scatter diagrams. The final module examines how the tools of SPC are used in organizations committed to TQM and continuous improvement.


Book Info
Teaches statistical process control to everyone who needs to understand how to perform SPC. Revised to reflect the changing role of operators & line workers. Paper. DLC: Quality control Statistical methods.


About the Authors
Davida M. Amsden is a private consultant/educator in the areas of SPC, total quality systems, just-in-time manufacturing, and participative management. Howard E. Butler is the owner of Quality Control Services Company. Previously, he worked at General Motors Corporation developing and managing quality management systems. Robert T. Amsden is an associate professor of decision sciences at the University of Dayton.

FROM THE PUBLISHER

This best-seller is now newly updated to reflect the changing environment in manufacturing organizations - including the changing roles of operators or line workers, the use of cross-functional teams to solve problems and the shift away from quality control departments and toward total quality management systems.

The formula that works so well for SPC Simplified has been untouched - it's still a hands-on manual with practice problems in each module. Written in clear language, it simplifies the essentials for monitoring, analyzing, and improving quality. No mathematical background is needed.

You'll learn how to set up and use variable control charts and attribute control charts, and how to analyze frequency histograms, machine and process capability. New sections cover such problem-solving tools as checksheets, flow charts, and scatter diagrams. The final module examines how the tools of SPC are used in organizations committed to TQM and continuous improvement.

SYNOPSIS