Book Description
In this user-friAndly set of training materials, David Osborne and Victor Colon Rivera give managers and employees advice on how they can apply the principles behind the reinvention revolution that is changing the way government works. Designed for use in federal, state, and local governments, this workbook includes exercises, brain teasers, and discussion items to create an interactive, involving learning environment.The Reinventing Government Workbook is designed to help employees at all levels understand the basic changes that are taking place and how they can help contribute. The Reinventing Government Facilitator Guide provides detailed, step-by-step instructions on making the training experience rewarding and memorable. It includes useful tips on designing the training program, instructions on using the workbook exercises, answers to frequently asked questions, and more.
From the Inside Flap
From the best-selling author of Reinventing Government?a workshop that charts a new course for those who are searching for ways to make our government better. Take part in the reinvention revolution that is changing the way government works. This workbook brings the ideas of Reinventing Government to life by helping you understand and apply the ten principles of reinventing government. This workbook offers you: Guidance on developing innovative and better ways of conducting public business Tools and techniques to increase the effectiveness of your organization Examples of successful governments that are reinventing themselves todayDesigned for use in federal, state and local government, the material includes exercises, brain teasers, and discussion items to create an interactive, involving learning environment.
From the Back Cover
From the best-selling author of Reinventing Government—a workshop that charts a new course for those who are searching for ways to make our government better.
Take part in the reinvention revolution that is changing the way government works. This workbook brings the ideas of Reinventing Government to life by helping you understand and apply the ten principles of reinventing government.
This workbook offers you:
Guidance on developing innovative and better ways of conducting public business
Tools and techniques to increase the effectiveness of your organization
Examples of successful governments that are reinventing themselves today
Designed for use in federal, state and local government, the material includes exercises, brain teasers, and discussion items to create an interactive, involving learning environment.
About the Author
DAVID OSBORNE is a managing partner of the Public Strategies Group, a consulting firm that helps public organizations develop and implement long-term change strategies. He is the author or co-author of three books: Banishing Bureaucracy: The Five Strategies For Reinventing Government (1997), Reinventing Government (1992), and Laboratories of Democracy (1988). VICTOR COLON RIVERA is the founder and president of VCR-OI Consulting Group, Inc., and a partner of Outplacement International, Inc. He is a former southwestern regional human resource manager for Westinghouse Electric and director of personnel for the New York City Board of Education.
The Reinventing Government Workbook: Introducing Frontline Employees To Reinvention ANNOTATION
In this policy-shaping book, Osborne and Gaebler show the way toward nothing less than an American perestroika, shaking up accepted notions of what governance means with success stories of ghetto schools that brilliantly educate, sanitation departments that make a profit, and police departments that are as efficient as any high-tech corporation.
FROM THE PUBLISHER
A revolution is stirring in America. People are angry at governments that spend more but deliver less, frustrated with bureaucracies that give them no control, and tired of politicians who raise taxes and cut services but fail to solve the problems we face. Reinventing Government is both a call to arms in the revolt against bureaucratic malaise and a guide to those who want to build something better. It shows that there is a third way: that the options are not simply liberal or conservative, but that our systems of governance can be fundamentally reframed; that a caring government can still function as efficiently as the best-run businesses. Authors Osborne and Gaebler describe school districts that have used choice, empowerment, and competition to quadruple their students' performance; sanitation departments that have cut their costs in half and now beat the private sector in head-to-head competition; military commands that have slashed red tape, decentralized authority, and doubled the effectiveness of their troops. They describe a fundamental reinvention of government already underway--in part beneath the bright lights of Capitol Hill, but more often in the states and cities and school districts of America, where the real work of government goes on. From Phoenix to St. Paul, Washington, D.C. to Washington state, entrepreneurial public managers have discarded budget systems that encourage managers to waste money, scrapped civil service systems developed for the nineteenth century, and jettisoned bureaucracies built for the 1930s. They have replaced these industrial-age systems with more decentralized, more entrepreneurial, more responsive organizations designed for the rapidly changing, information-rich world of the 1990s. Osborne and Graebler isolate and describe ten principles around which entrepreneurial public organizations are built. They:. 1) steer more than they row. 2) empower communities rather than simply deliver services. 3) encourage competition r
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