CyberMeeting is a breakthrough book that will help you head off money-wasting scenarios and take full advantage of new technologies. It provides a first-of-its-kind look at the new "collaborative technology," and tells you how to manage the transition to cybercollaboration smoothly and effectively - so that your organization reaps all the rewards from its investment and gains a competitive edge. CyberMeeting takes readers beyond the initial fascination and "oh wow" aspect of new technologies, and gives you practical guidance on the many concerns to be considered before leaping into this new world. Specifically, it will help you determine people's needs accurately (if they don't need it, they won't use it!), develop a winning business rationale to persuade your company of the advantages of collaborative technology, negotiate constraints of corporate culture for smoother integration of new systems, and ultimately give you a greater understanding of the dynamics of working in groups.